Return policy

Return and Warranty Policy

Our Commitment Our goal is to ensure complete satisfaction and peace of mind for our customers.

Return Policy

• Return Window: You have 30 days from the date of receipt to return an item.
• Shipping Costs: Return shipping costs are the buyer's responsibility.
• Condition for Return: To qualify for a return, the item must be in its original packaging, unused, unaltered, and unpainted, maintaining the same condition as when it was received.
• Refunds: Refunds will be issued for the item's purchase price only. Items that are modified or used, as well as those returned outside the 30-day window, are not eligible for refunds or returns.

Special Considerations

• Return Packaging: Return packaging will not be supplied.
• Damaged Items: If you receive a damaged or broken item, contact us immediately and provide photos of both the package and the item.
• Freight Shipments: All freight shipments are not returnable.
• Non-Returnable Orders: Domestic USA and international orders shipping outside of the United States, Puerto Rico (PR), Guam (GU), Virgin Islands (VI), APO/FPO addresses, or Canada are not returnable.

Modifying or Cancelling Orders

• United States, PR, GU, VI, HI, APO/FPO, or Canada:
  • Contact us at info@mfauto.com promptly after placing your order if you need to make changes or cancel it. Verify your order details before finalizing it during the "Order Review" stage of checkout.
  • Once an order has been shipped, it cannot be canceled.
  • If you need to alter the delivery address for an order already in transit via UPS, a $10 fee per package will apply. Orders shipped via USPS cannot be modified while in transit.
• International Orders: For orders shipped outside of the United States, PR, GU, VI, APO/FPO, or Canada, no changes or adjustments can be made once the order is placed. Orders cannot be canceled once they are confirmed.

Contact Us If you have any questions, feel free to contact us at info@mfauto.com. Chat or Contact Form.